Reservation Policy

Our rental policies and a quick contact form...

Under the WI State statute 254.73 (2), hotels are required to offer emergency assistance to disabled guests. Please inform the front desk personnel if you require any assistance in case of emergency.

Guests must be at least 18 years of age to rent any unit at Birchwood Lodge. Proof of age with a picture ID is required at the time of registration.

Birchwood Lodge rates are based on double occupancy, except the Grand Two Bedroom Suite, Village Homes and Farm House. There will be a charge of $10 per night for additional persons age 13 yrs & up. Some dates may require a 3 nights minimum stay and are charged peak season rates. All rates are subject to change without notice.

Deposit Policy: 50% deposit of total amount required when a reservation is made.

Cancellation Policy: Deposit, less $15 handling fee, will be refunded only upon notice of cancellation when received more than 14 days prior to arrival date. For cancellations within 14 days and less than 48 hours of the arrival date, the entire deposit is transferred to a gift certificate. No refund will be given for cancellation within 2 days (48 hours) of the arrival date. If the reservation is changed after arrival (shortening the stay), you will be responsible for all of the charges for original reservation.

In order for a reservation to be valid, you must receive confirmation letter from Birchwood Lodge either by mail or email. If you do not receive the confirmation letter within several days, please contact us immediately at 1-866-854-7195.

Thank you again and have a wonderful day!

Give the gift of Door CountyClick here to purchase a Birchwood Lodge gift certificate

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